Due Date: April 12, 2023

A leading company in the FMCG sector is seeking to fill the below vacancy that has arisen within its organisation. This is a senior position and senior people with relevant FMCG experience are encouraged to apply.

Location: Harare

Overall Purpose

The role of Head of Customer and Commercial is to lead and manage nationally the Sales ,Distribution, Warehouse , Cold Drink Equipment and Marketing functions to drive and deliver (achieve & grow) set/agreed regional business profitability, revenue, volume, customer service and efficiencies.

Main Duties & Responsibilities

• Achievement and growth of Northern and Southern Regions OI
• Achievement and growth of volume, gross/net revenue and cash contribution.
• Improve working capital productivity
• Managing stakeholder relations, key customers
• Implementing CSS+RTM strategy for the region in line with SZL business and objectives. Grow market share for the business
• Improving market execution efficiencies and engagements through entrenching Efficiency – green, RED – Execution, Engagement – gold
• Improving and advancing customer relations capabilities through implementation of collaboration for value (CFV) and joint business plans (JBPs) on key accounts (National & Regional).
• To implement OBPPC & RGM product/pack innovation/commercialization to strengthen portfolio, price/pack strategy
• Improving productivities in the assigned region/territory through optimising available fleet’s distribution efficiencies that improves cost –to –serve.

Academic Qualification/Training Required For The Position

• First Commercial Degree with bias to Sales /Marketing
• Post graduate /professional qualification/MBA an added advantage.
• 6 years Sales & Marketing experience in FMCG industry of which at least 2 should be in Management

Additional Training Required

• Internal system requirements
• Regular updates/seminars/workshops on Commercial issues
• Occupational Health and Safety

Critical or Technical Competencies Required                     

• Strong analytical and problem solving skills.
• Teamwork.
• Excellent customer engagement and relationship management.
• Effective Communication skills and Negotiating skills.

Potential Hazards at Work

• Driving under adverse conditions (bad weather and dilapidated road networks).
• Potential injuries during market visits.

Interested candidates kindly share your CVs and qualifications to [email protected] before EOD 12 April 2023.