Digital Communications Officer

Due Date: April 14, 2023

Job Description

Digital Communication

  • Plan and co-ordinate a schedule of activity across Facebook, Twitter, LinkedIn, YouTube and other platforms to expand the Authority’s social media audience base.
  • Develop engaging online content including blogs, videos, graphics, forums as well as monitor content effectiveness and success.
  • Write engaging content for a variety of audiences that is consistent with brand guidelines.
  • Plan and manage a regular schedule of email marketing activity informing and growing the client base with engaging and relevant content.
  • Drive traffic to track and analyse the Authority’s pages traffic flow, providing regular internal reports and work on printed material to supplement on online communication.
  • Act as a digital champion internally, communicating and educating on digital strategy across departments and business units.
  • Collect and evaluate customer feedback data to enhance to enhance the customer experience and optimize conversation.
  • Create online promotions to generate excitement and industry in the Authority’s products and services.
  • Maintain deep understanding of the water sector as well as new digital strategies and tools.

 Web Development

  • Develop and maintain the Authority website to make it attractive and interactive
  • Create multimedia content for the website.
  • Collect and load data on promotions, products, services and other communication on the website.
  • Track and monitor key metrics.

Graphic Designing

  • Design visual concepts using graphic designing tools
  • Design and distribute materials through various digital platforms that promote the Authority’s visibility among its stakeholders and clients.
  • Create a wide range of graphics, animations and layouts for communication with various stakeholder and client groups.
  • Photography and video editing.
  • Any other relevant duties that may be assigned.

 Competencies and skills

  • Degree in Marketing, Visual Communication and Multimedia Design, E-Commerce or any other relevant degree
  • Digital marketing diploma will be an added advantage.
  • At least 2 years of working experience
  • Proficiency in SEO, PPC, Google AdWords, Editing, Content Management Systems, Photoshop, InDesign and Microsoft Office.
  • Strong communication skills
  • Eye for detail
  • Ability to meet deadlines and work under pressure.

 Interested candidates kindly share your CVs and qualifications to before EOD 14 April 2023.