Due Date: March 11, 2022

Our client, a player in the health industry is seeking the services of a Customer Liaison Officer to join their dynamic team. The successful candidate will report to the Marketing Manager.

Duties and Responsibilities will Include:

• Providing superior customer service by attending to and fixing client queries in a professional manner and within agreed timelines.
• Building a strong mutually beneficial relationship with referring clinicians and healthcare facilities.
• Providing information to patients about departmental services and accessibility.
• Identifying new ways to provide better Customer Service outcomes.
• Analysing data to assess gaps and suggest recommendations.
• Assisting with drafting company bulletins.
• Booking patient appointments and follow-ups.
• Managing doctors’ diaries.
• Handling the company’s digital marketing needs.

Skills and Attributes:

• BCom / BSc Hons in Marketing, Public Relations or equivalent.
• At least 3 years’ experience.
• A Digital Marketing Certification.
• Excellent interpersonal skills, attention to detail, report writing and presentation skills.
• Ability to work with minimum supervision.
• Empathetic and compassionate towards people.

Please email your application and CV to sales@mazim.co.zw

Closing date: Friday 11 March 2022. All applications will be treated in the strictest confidence